Privacy policy

Gift voucher buyers: your name, email address, and the details of your purchase - voucher value, code, date and any remaining balance.

Voucher recipients: the name and, where you give it to us, the email address supplied by the person buying the voucher, along with any message they ask us to pass on.

Website visitors: basic technical information such as your device type and pages viewed, used only to keep the site working.

To issue, deliver and redeem gift vouchers, to answer enquiries, to keep accurate financial records of vouchers sold and redeemed, and to meet our tax and accounting obligations.

Performance of a contract - issuing and honouring a voucher you have bought.

Legal obligation - keeping accounting and tax records.

Legitimate interests - running the restaurant, preventing fraudulent voucher use and responding to enquiries.

Consent - only where you have opted in, for example to marketing emails. You can withdraw consent at any time.

Voucher records are kept for the life of the voucher and then for six years from the end of the financial year in which it was issued or redeemed, as required for accounting purposes. Enquiry emails are kept for up to 24 months. Marketing consent records are kept until you withdraw consent.

Online payments are processed by our payment provider. Card details are entered directly with them and are never seen or stored by The Gaff. We receive only a payment reference, the amount, and confirmation that payment succeeded.

Our payment provider, our email delivery provider, our website and database hosting providers, and our accountants - each only to the extent needed to provide their service. We do not sell your information to anyone.

We use essential cookies to run the site and, only with your permission, analytics and third-party content such as maps and the booking widget. See our cookie policy at /cookies for the full list, or use Cookie settings in the footer to change your choice.

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it where we are not required to keep it, object to or restrict how we use it, ask for it in a portable format, and withdraw consent where we relied on it.

You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Write to: Data Requests, The Gaff, Unit 4 The Courtyard, Lion Street, Abergavenny NP7 5PE, or email hello@thegaffrestaurant.co.uk. We will respond within one month.